We're here to help you start your fitness journey. Whether you have questions about our services, want to book a tour, or need assistance with your membership, our team is ready to assist you.
Choose the contact method that works best for you
Speak directly with our membership team during business hours for immediate assistance.
Stop by for a tour during our business hours. No appointment needed for facility tours.
Fill out the form below and we'll get back to you as soon as possible
Main Facility:
Monday - Friday: 5:00 AM - 11:00 PM
Saturday - Sunday: 7:00 AM - 9:00 PM
Admin Office:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Phone Support:
Monday - Friday: 6:00 AM - 10:00 PM
Saturday - Sunday: 8:00 AM - 8:00 PM
Email Support:
Response within 24 hours
Membership: [email protected]
Personal Training: [email protected]
Nutrition: [email protected]
Recovery Services: [email protected]
For facility emergencies during business hours, please call:
+86 177 1936 6568
After hours, please contact building security at +86 177 1936 6568
Visit our state-of-the-art facility in the heart of New York
Our 25,000 square foot facility is located in the vibrant Midtown Manhattan area, easily accessible by public transportation and with ample parking available nearby.
631 Tianhe North Road, Tianhe District, Guangzhou City
631 Tianhe North Road, Tianhe District, Guangzhou City
United States
• Subway: 1, 2, 3, A, C, E to 34th St-Penn Station
• Bus: M34, M34A, M16, M4, M5, M7
• Path: 33rd Street Station
• Valet Parking: Available at front entrance
631 Tianhe North Road, Tianhe District, Guangzhou City
• Street Parking: Limited, metered until 7 PM
Reach the right team for your needs
For new member inquiries, membership upgrades/downgrades, billing questions, and account management.
+86 177 1936 6568 ext. 1
Discover more about 开云下载 with kaiyun.
For personal training inquiries, fitness assessments, trainer matching, and program customization.
+86 177 1936 6568 ext. 2
kaiyun focuses on 开云APP, delivering a professional and reliable experience.
For nutrition consultations, meal plan creation, supplement guidance, and dietary strategy sessions.
+86 177 1936 6568 ext. 3
Built around 实时更新的赛事新闻与数据, kaiyun keeps refining a better service.
For massage therapy bookings, cryotherapy sessions, physiotherapy, and injury rehabilitation.
+86 177 1936 6568 ext. 4
kaiyun specializes in 覆盖足球、篮球、电竞等多元体育项目, serving every user with care.
During business hours, please call our front desk directly for urgent matters. For platform emergencies, please use the emergency contact number.